Frequently Asked Questions
Everything you need to know about your tactical and outdoor gear orders.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location, while expedited options are available at checkout.
Do you offer international shipping?
Yes, MilitaryKit ships to most countries worldwide. Please note that international orders may be subject to customs duties and taxes which are the responsibility of the customer.
What is your return policy for tactical apparel?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please ensure boots are returned in their original box without shipping labels attached directly to the packaging.
Are your products genuine military surplus or commercial grade?
We stock a mix of both. Products labeled as 'Surplus' are authentic military-issued items, while our 'Commercial' range features high-quality tactical gear from trusted brands designed for professional use.
How can I track my package?
Once your order has been dispatched, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery status.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.